Safe Harbor Hybrid Privacy Policy

Last updated: October 13, 2026 Effective: October 2026

Safe Harbor Hybrid, LLC ("Safe Harbor," "we," "us") is a private hybrid Pre-K–12 Christian school at 4040 Murfreesboro Rd, Franklin, TN 37067. This policy explains what information we collect through our website, https://www.safeharborhybrid.com, and our online admissions pages, how we use it, and the choices you have.

This policy covers our website only. It does not cover student educational records, which we handle under our school policies and applicable law, including the Family Educational Rights and Privacy Act (FERPA) where it applies.

Who this site is for

Our website is written for parents, guardians, and other adults who want to learn about our school. It is not directed to children.

Information you give us

• Tour booking form. When you book a tour, we collect the details you enter, such as your name, email, phone number, preferred date and time, how many students you are considering, and their grade levels.
• Inquiry and application forms (FACTS). Our inquiry, account, and application forms are provided by FACTS Management (a Nelnet company) on FACTS-hosted pages (such as factsmgt.com and renweb.com), either linked from or embedded in our site. Information you enter there goes to FACTS and to us. FACTS acts as our service provider: under our written agreement it processes this information on our behalf and under our instructions, may not sell or share it for its own purposes, must keep it confidential and secure, and must delete or return it at our direction when our services end. FACTS also uses its own cookies and similar technologies on its pages. You can read FACTS's Privacy Policy and its notice about information collected from children under 13.
• Chat widget. The Ask Safe Harbor chat on our site is our own widget. Replies are generated by xAI's Grok. If you use it, the messages you type and any contact details you share are sent to xAI to generate the reply, and we save them so our staff can review and improve the answers.
• Email and phone. If you email or call us, we receive your message and contact information.

Please don't send us sensitive information, such as medical or financial details, through the chat or website forms unless we ask for it through a secure process.

Information collected automatically

When you visit our site or FACTS admissions pages, we and our service providers use cookies, pixels, and similar technologies to collect information such as pages viewed, links clicked, the site that referred you, approximate location (from IP address), device and browser type, and whether you completed actions like booking a tour or submitting an inquiry. We use:

• Google Analytics 4 on our website and our FACTS admissions pages, to understand how visitors find and use our site and how many families start inquiries and applications.
• Meta Pixel (Facebook and Instagram), to measure visits and actions such as clicking the inquiry form (a "Lead") or booking a tour (a "Schedule"), and to measure and improve our ads on Facebook and Instagram. Meta may connect this information with your Meta account under Meta's own terms.
• Vercel Analytics and Speed Insights, to count visits and measure how quickly our pages load.
• Google reCAPTCHA on FACTS forms, to block spam and abuse. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

How we use information

• To answer your questions, schedule tours, and process inquiries and applications
• To follow up with families about admissions and school events
• To understand how our website is used and improve it
• To measure and improve our advertising, including on Facebook and Instagram
• To protect our site and forms from spam, fraud, and misuse
• To comply with law

How we share information

We share information with:

• Service providers who help us run our website, forms, chat, analytics, and advertising, including Google, Meta, Vercel, xAI, and FACTS/Nelnet.
• Authorities, when required by law or to protect the safety of our students, families, staff, or others.

We do not sell your personal information. We do share website activity data with Google and Meta for analytics and advertising measurement as described above.

Your choices

• Google Analytics: install the Google Analytics opt-out browser add-on.
• Meta ads: adjust your ad preferences in your Facebook or Instagram settings, or at https://www.facebook.com/adpreferences.
• Cookies: most browsers let you block or delete cookies. Blocking cookies may affect how some parts of the site work.
• Emails from us: use the unsubscribe link in our emails or contact us.
• Global Privacy Control: If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of advertising tracking on our site.

Children's privacy

Our website is meant for adults. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has given us personal information through the site, contact us and we will delete it. Information about enrolled students is handled under our school policies, not this website policy.

How long we keep information

We keep inquiry, tour, and application information as long as needed for admissions and school operations, and as required by law. Our service providers, including FACTS, keep information under their own retention policies and applicable law, and FACTS must delete or return the information it processes for us at our direction when our services end. Analytics data is kept according to the retention settings of the analytics service. We delete or de-identify information when we no longer need it.

Security

We use reasonable measures to protect the information we collect. No website or online service is completely secure, so we cannot guarantee security.

Data breaches

If a breach of security affects your personal information, we will notify affected Tennessee residents as required by Tennessee law, Tenn. Code Ann. § 47-18-2107. Our agreement with FACTS requires FACTS to tell us without undue delay if information it holds for us is accessed or disclosed without authorization, so that we can notify you.

Tennessee privacy law

Safe Harbor Hybrid, LLC is a small private school. Based on its size and the volume of data it handles, we do not believe the Tennessee Information Protection Act applies to us. We still aim to handle your information carefully and to honor reasonable requests to access, correct, or delete it.

Changes to this policy

We may update this policy. We will post the new version here and change the "Last updated" date.

Contact us

Safe Harbor Hybrid, LLC 4040 Murfreesboro Rd, Franklin, TN 37067 Admissions@safeharborhybrid.com (615) 656-4400